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Notice of Data Event

Notice of Data Event

Newton Centre Dental – May 10, 2024

Newton Centre Dental, which provides dental services to individuals, is committed to protecting the privacy and security of the information we maintain. On March 8, 2024, and over the next two weeks, Newton Centre Dental mailed and is mailing notification letters to certain individuals whose information may have been involved in a data security incident that Newton Centre Dental experienced.

On June 21, 2023, Affinity Dental Management, which provides administrative services to Newton Centre Dental, became aware of suspicious activity concerning an employee’s email account. Upon becoming aware of the activity, Newton Centre Dental immediately launched an investigation into the nature and scope of the event with the assistance of third-party forensic specialists. The investigation determined that an unauthorized person gained access to a Newton Centre Dental email account between May 27, 2023, and June 21, 2023, and viewed certain information in the account. In response, Newton Centre Dental undertook a comprehensive and time-intensive review of all emails and files contained within the account that could have been accessed and/or acquired without authorization to determine if they contain sensitive information and to whom it related.

Newton Centre Dental determined that the affected files contained personal health information belonging to certain individuals. The information varies per individual but may include some or all of the following: name, Social Security number, date of birth, driver’s license number, passport number, taxpayer ID number, financial account information, billing information, medical information, treatment cost, health insurance information, treatment location, medical information, mental or physical condition and treatment, procedure type, doctor’s name, diagnosis, treatment information, treatment type, treating/referring physician, prescription information, diagnosis, diagnosis code, dental imaging, patient identification number, medical record number, and admission date. Newton Centre Dental is not aware of any attempted or actual misuse of individuals’ information.

We value individuals’ privacy and deeply regret any concern that this incident might cause. As part of our ongoing commitment to the privacy of information in our care, we are implementing additional technical security measures to strengthen the security of our systems. We are also reviewing and enhancing our existing data privacy policies and procedures.

If you have any questions or need assistance, please call us (617) 965-2440, Monday through Friday from 8am to 4pm (excluding major U.S. holidays). You may also write to Newton Centre Dental, 330 Whitney Ave., Suite 740, Holyoke, MA 01040.